Frequent Asked Questions

Yes. We understand that many buyers and tenants prefer to view properties outside normal office hours. We can host viewings during evenings, weekends, and bank holidays, subject to availability.

We can often accommodate same-day or next-day bookings, depending on location and availability. We require at least 2 hours notice.

Yes. Our hosts are trained professionals with experience in property viewings and customer service. They understand how to present properties effectively while maintaining professionalism and security throughout the appointment.

Yes. We can host individual appointments, back-to-back viewing schedules, block viewings, and open house events, helping you maximise efficiency during busy periods.

Following each appointment, we provide detailed feedback, including the viewer's level of interest, comments about the property, any concerns raised, and whether they wish to arrange a second viewing or make an offer.

We understand that appointments can change at short notice. If an appointment is cancelled with sufficient notice (at least 2 hours prior to the appointment), no cancellation fee may apply. However, cancellations made shortly before the scheduled appointment (less than 2 hours notice), or after a host has already travelled to the property, may incur a charge. Full details of our cancellation policy will be provided when you book, ensuring complete transparency.

Yes. In addition to hosted property viewings, we can provide professional inventory reports for landlords, letting agents, and property managers. Our reports are clear, detailed, and include descriptions of the property's condition, fixtures, fittings, and contents, supported by photographs where required.